GET YOUR ANSWERS
What types of products do you offer?
At King Ceramik Store, we offer a range of elegant and high-quality pet products, including beautifully crafted treat jars and fashionable pet-themed t-shirts.
How can I contact customer service?
You can reach our customer service team via email white_gold_28@outlook.com . We are here to assist you with any questions or concerns.
Are the treat jars available for immediate purchase?
Our treat jars are currently available for pre-order. All orders will be shipped after August 1.
How do I pre-order a treat jar?
You can pre-order our treat jars directly from our website. Simply select the treat jar you want, add it to your cart, and proceed to checkout
When will my pre-ordered treat jar be shipped?
All pre-ordered treat jars will be shipped after August 1. You will receive a notification with tracking information once your order has been shipped.
Can I cancel my pre-order?
Yes, you can cancel your pre-order within 14 days of placing it. Please contact our customer service team to process the cancellation.
What are your shipping options?
We offer standard and expedited shipping options. Shipping rates and delivery times will be calculated at checkout based on your location.
We offer standard and expedited shipping options. Shipping rates and delivery times will be calculated at checkout based on your location.
Once your order has been shipped, you will receive an email with tracking information. You can use this information to track your package on the carrier’s website.
Question
Write content to answer to common questions your customers may have about your products, shipping policies..